FAQ
About matcha
01. What is matcha?
Matcha is a finely ground powder made from specially grown and processed green tea leaves. It's known for its vibrant green color, unique flavor, and numerous health benefits. Have a look at our Matcha guide to learn more about this fascinating product!
02. How is matcha different from regular green tea?
Unlike regular green tea where you steep leaves in hot water and discard them, matcha involves consuming the entire leaf, ground into a fine powder. This means you get more antioxidants and nutrients from matcha compared to steeped green tea.
03. Are there any restrictions on who can consume matcha?
There are generally no restrictions on who can enjoy matcha. However, pregnant women should monitor their caffeine intake, so it’s advisable to consume it in moderation. Additionally, matcha is not recommended for children due to its caffeine levels. Always consult with a healthcare provider if you have any specific health concerns.
04. How many calories are there in matcha?
Matcha is a low calorie beverage containing only three calories per gram.
05. What are the main health benefits of matcha?
Matcha is rich in antioxidants, vitamins, and minerals. It's known for boosting metabolism, enhancing focus, promoting relaxation without drowsiness, and providing a sustainable energy boost.
06. Where does your matcha come from?
Our matcha is sourced from Uji/Kyoto in Japan, known for its ideal climate and soil conditions that produce premium quality green tea leaves. Our matcha is freshly stone-grind & packed in the farm in Japan and shipped directly to us to guarantee the premium quality & freshness.
07. Is your matcha organic?
Yes, being organic was a top priority for us! Our matcha is certified organic, ensuring it is free from synthetic fertilizers, pesticides, and herbicides.
08. How should I store matcha?
Store matcha in a cool, dark place away from direct sunlight and moisture. Once opened, ensure the container is tightly sealed. We also recommend keeping it in the fridge once opened to preserve its freshness.
09. Can matcha be used in cooking or baking?
Absolutely! Matcha is very versatile and can be used in various recipes such as smoothies, lattes, desserts, and even savory dishes if you feel like it!
General questions
01. Can I buy your products offline?
For the moment, we only sell our products through our website. But keep an eye on our Instagram account and newsletter and stay up to date on our plans!
02. Do you offer wholesale or bulk purchasing options?
Yes we do! Contact us via our contact form and let’s talk :)
Shipping and returns
01. What is your shipping policy?
We ensure that your order will be delivered within 2-3 working days after purchase.
02. Do you ship internationally?
Yes! Here is an overview of our shipping rates:
Belgium
Shipping fee : Free as from €40
Delivery within 1-3 working days
The Netherlands
Shipping fee : Free as from €40
Delivery within 1-3 working days
France
Shipping fee : €7,95
Delivery within 2-5 working days
Germany
Shipping fee : €7,95
Delivery within 2-5 working days
Luxemburg
Shipping fee : €7,95
Delivery within 2-5 working days
Austria
Shipping fee : €7,95
Delivery within 2-5 working days
UK
Shipping fee : €11,95
Delivery within 2-5 working days. Depending on customs.
Other countries
Shipping fee : €29,95
Delivery depending per country.
03. What is your return and refund policy?
Of course, we want you to be completely satisfied with your purchase. If you want to return your product or get a refund, please contact us through our contact form!