This website is operated by The Matcha Mates. Throughout the site, the terms “we,” “us,” and “our” refer to The Matcha Mates. By accessing this website and purchasing products or services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. Acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us. The headings in this agreement are included for convenience only and will not limit or affect these Terms.

We are not responsible if the information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.

Historical information on this site is provided for reference only and may not be current. We reserve the right to modify the contents of this site at any time but are not obligated to update any information. It is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Certain products or services may be available exclusively online through the website and may have limited quantities. They are subject to return or exchange only according to our Return Policy.

We strive to display the colors and images of our products accurately, but we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We may limit the quantities of any products or services offered. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion. In the event of a change or cancellation of an order, we may attempt to notify you via the provided email, billing address, or phone number. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including email addresses and credit card details, to complete transactions and contact you as needed.

For more details, please review our Returns Policy.

We may provide access to third-party tools over which we neither monitor nor have any control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties or endorsements. We shall have no liability arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. Ensure you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s). Future services and/or features introduced on the website will also be subject to these Terms of Service.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume any liability for any third-party materials, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, content, or other transactions made in connection with third-party websites. Review third-party policies and practices carefully before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third party.

If you send specific submissions (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any third-party right, including copyright, trademark, privacy, or personal or proprietary right. You further agree that your comments will not contain libelous or unlawful material or contain any malware. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy, available via the 'privacy policy' link in the footer of our website.

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

You are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts. Other prohibitions include violating any regulations, infringing upon intellectual property rights, harassing or discriminating against others, submitting false information, uploading viruses, collecting personal information, spamming, and interfering with security features. We reserve the right to terminate your use of the Service for violating any prohibited uses.

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the service will be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel the service at any time without notice.

Your use of the service is at your sole risk. The service and all products delivered through the service are provided “as is” and “as available,” without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Matcha Mates, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service.

You agree to indemnify, defend, and hold harmless The Matcha Mates and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

In the event any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, not affecting the validity and enforceability of remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or concerning The Service constitute the entire agreement and understanding between you and us, governing your use of the Service, superseding any prior agreements, communications, or proposals, whether oral or written.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, USA.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Continued use of our website or Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at info@thematchamates.com